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About Us
     
 

Based in South Pasadena, California, Butler Digitizing is one of the largest embroidery digitizing centers in the world. We now have 27 fulltime and 8 part time digitizers dedicated solely to serving the needs of embroidery shops and factories in the United States, Canada, Western Europe, Australia and Japan.

Butler Digitizing �s mission statement is to create long lasting relationships with embroidery shops and factories by adhering to 4 principles, which are: service, quality, turnaround time and price. Below is a brief description of how we strive to achieve each of our principles on a daily basis.
 
 
Price
     
 

There are numerous niches within the design industry, such as web design, print design, etc... We chose embroidery digitizing, because we realized digitizing is probably the only design niche where customers must continually come back to the designer for new projects on a regular basis. To keep customers coming back we realized that service, quality and turnaround time were important, but nobody can discount the fact that price is an extremely important factor when you choosing a digitizer. At $6 per thousand stitches it is not our goal to make a lot of money on one design, but instead to create a successful business by encouraging you to continually reuse our digitizing services.We also offer volume dicounts. To see if you qualify for our volume discount pricing, please feel free to call us toll free at (800)731-4537 or (213)406-0424 or send us an email to customer@butlerdigitizing.com.

 
 
Service
     
 

From your first order you will realize that Butler Digitizing strives to create a personal relationship with all of our clients. Each company will be assigned to a sales representative whose job is to ensure that each one of your digitizing projects is submitted to our designers in a timely manner, and that your design is returned to you in a prompt manner. Furthermore, your sales representative will ensure that you are completely satisfied with your design and if you are not we will make any re-edits at no charge to you.

 
 
Quality
     
 

Not only are we one of the largest digitizer but we also have  over 300 years in combined digitizing experience. In addition we have digitizers with various specialties. We always ensure that your particular digitizing project is sent to the digitizer best suited for each design. We ensure your satisfaction on each design, and if necessary we will redo your design until you are completely satisfied.

 
 
Turnaround Time
     
 

More than 90% of our projects are completed and returned to you within 24 hours at no additional charge. Very few digitizers have such quick turnaround time, and digitizers that do 24 hour turnaround usually charge high rush fees.

 
 
     
Thank you for visiting our site, and we hope that our four principles will make your company one of our lifelong customers.  
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